FEDEX OFFICE CASE STUDY

R: FedEx Office

e an account representative with FedEx Office. Your job is to secure relationships with client organizations. Your company melds the parcel moving capabilities of FedEx with printing and data capabilities. Your ners are businesses that need to distribute information $($e$.$g$.,$ training information, product information, manuals$)$ to their clients or internal users. Unlike mainline shipping companies like UPS or FedEx, your ver $($FedEx Office$)$ does not move or ship parcels or freight. Instead, your company is in the document processing business and helps clients disseminate data to users. In most cases, the data and information inated are non$-$routine $($i$.$e$.$ specific to a certain product, project, or program$).$ An example would be copying, packaging, and shipping training materials and operating manuals to $64$ hospitals and other facilities by Trinity Health group.