Question: You observe the following condition: Our female sales representatives have lower customer defections than do our male sales representatives. a) Propose the concepts and constructs

You observe the following condition: “Our female sales representatives have lower customer defections than do our male sales representatives.”
a) Propose the concepts and constructs you might use to study this phenomenon.
b) How might any of these concepts and/or constructs be related to explanatory hypotheses?

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