Fill in the blank

___________ occurs when we assign internal attributions to our successes and external factors to our shortcomings

This theory proposes that people evaluate the costs and rewards of a relationship by the amount of effort required to attain rewards and avoid costs.

Interaction theory

Game theory

The prisoner dilemma

Social exchange theory

_ attacks others and their positions.

verbal aggression

argumentativeness

defensive climate

passive aggression

A formal title was bestowed on Jack, making him a C-level executive. This type of power is known as expert power.

True

False

Jack tells his employees that if they do not meet their sales quota for this week, that they will lose one of their vacation days. Jack is using what type of power?

real

expert

coervice

information

Jack is listening to his friend, Jill, talk about her opinion on abortion. While he listens to Jill, he waits for her to commit a fallacy and yearns to throw her mistakes in her face. What type of listening barrier is Jack victim to?

self-involvement

stereotyping

ambushing

selective attention

If someone has a high focus on personal goals and a low focus on the other person's goals, which conflict management style do they use?

collaboration

accommodate

competition

avoid