Question: Financial Perspective How do we look to shareholders? Goals Measures Customer Perspective How do customers see us? Goals Measures Vision: Internal Business Perspective What must

Financial Perspective How do we look to

Financial Perspective How do we look to shareholders? Goals Measures Customer Perspective How do customers see us? Goals Measures Vision: Internal Business Perspective What must we excel at? Goals Measures To make our town the place of choice to live work crow and play in our Learning and Growth Perspective Can we continue to improve? Goals Measure

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