Find What's Wrong and Fix It! Here are some emails which I received myself, demonstrating a counterproductive tone that undermines the goal. For each, identify the problem and fix it. 1. To a supervisor: NI have a great idea for solving the problem we talked about last week. Let's meet on Thursday at 3:00 p.m. We can talk all about it.Robin

2. To a professor: Dear ProfI looked online again for the syllabus you were supposed to post and couldn't find it. I need it by tomorrowso last chance.Mike White

3. To the employer's client: Dear Ms. CI sent you the Kittredge draft last week but have heard nothing. Did I miss something? The deadline is close. Please advise ASAP.Mark

4. From a travel agent to a client prospect: Hello (no first name) CPreviously I had emailed you regarding your request for a quote for Waterworld Cruises Panama trip. There were a couple of questions that I needed answered in order to provide you with a more accurate quote. When is a good time to discuss your vacation plans? I certainly can understand your being busy, or perhaps you did not get the email. So if you can get in touch with me at your convenience, I would like to provide you with all the pricing, discounts, and details.Jenny Jay

5. From a professional acquaintance asking for help: Dear Ms. C: Long time no see! You'll remember me as VP of marketing for Digital Extremeyou wrote a script for the company video under my direction about 10 years ago. Now, alas, I've been downsized and am looking for new opportunities. Do you know of any job openings for people with senior experience like mine? Or can you give me some industry contacts to call? Thanksmuch appreciated! Mary Nova