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$[20]$

QUESTION $2$

Answer the following questions concisely, using relevant examples where necessary.

$2\mathrm{.}1$ Define operations management and explain its significance in an organization.

$(5)$

$2\mathrm{.}2$ Differentiate between manufacturing and service$-$oriented operations.

$(5)$

$2\mathrm{.}3$ Outline and briefly describe the four types of process strategies used in operations management.

$(5)$

$2\mathrm{.}4$ identify and discuss the three key levels of operations management.

$(5)$

QUESTION $3$

$[20]$

$3\mathrm{.}1.$ Descuss how operations planning and control can help a company like Melo Liflied improve its supply chain efficiency and reduce costs. Use real$-$world examples to support your argument.

$(10)$

$32$ Reflect on what you have learned in this module so far. How do you think the concepts of operations management can be applied to your future career in supply chain management? Provide practical examples.

$(10)$