Firms within strategic groups: a. exist almost exclusively in the manufacturing sector. b. follow dissimilar strategies. typically engage in greater amounts of intergroup rivaly than intragroup c. rivalry. d. follow similar strategies across certain dimensions. The existence of high exit barriers such as ownership of specialized assets (e.g., large aircraft) in the airline industry indicates that: 5. a. the industry is moving toward differentiation of services. b. the competitive rivalry in the industry is severe. customers are relatively weak because of the high switching costs c. created by frequent fyer programs. the economic segment of the external environment has shifted, but d. airline strategies have not changed. All the following are ethical sources of data for external analysis EXCEPT: 6. a. competitor's help wanted advertisements. b. a competitor's confidential memos. c. trade shows: d. competitor's annual reports. Competitor inteligence is: strategic information gained from industrial espionage targeting a. international competitors. 7. the data that the firm gathers to understand competitors' objectives. b. strategies, assumptions, and capabilities. c. illegal to gather under the Sarbanes-Oxiey Act. legally or illegally-gained data about competitors' internal strategic d. processes and competitive decisions