Firmware: The physical components of information technology, which can include the computer itself plus peripherals such as storage devices, input devices, output devices, etc. Includes desktop applications, enterprise software, utilities, and other programs that perform specific tasks for users and organizations Software that controls the computer hardware and establishes standards for developing and executing applications Software stored on nonvolatile memory chips (as opposed to being stored on devices such as hard drives or removable discs) Question 11 (4 points) Listen O ch