First, hover over each term and read the description. Next, click and drag each term into the appropriate area in the dynamic model of resistance to change to correspond with either recipient or change agent characteristics.

Here is each word and description :

Tack $-$ lack of tact or poor timing

Disposition $-$ dispositional resistance to change

success $-$ past success

Pressure $-$ Peer pressure

culture $-$ decisions that disrupt, cultural traditions or group relationships

Surprise $-$ surprise in fear of the unknown

Personality $-$ personality conflicts

Legit

Lack of tact of poor timing

Recipient characteristics

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Culture

Surprise

Personality

Legit $-$ Failing to legitimize change

Change agent characteristics

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$$ Resistance to Change