Question: First impression is important. Give an example of how important a first impression can be to a business. How can you use your understanding of

First impression is important. Give an example of how important a first impression can be to a business.
How can you use your understanding of body language to determine what a customer wants?
We all want to be able to Wow our customers. Give three examples of how you can impress customers without costing the company any money.
Give an example of a less than stellar customer service experience via phone and how the experience could have been improved.
First impression is important. Give an example of

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