first single case Colleen exulted As she completed the last appendix of the last-minute request on Friday, she was anxious to start the weekend, as she and her roommate had planned a beach holiday. She saved an interactive PDF, which she linked with eighteen attachments, and attached the nineteen in an email to her boss. Coleen pressed the send button and then logged out of the computer, and hurried out of the office to catch the bus heading to the residential neighborhood, where if she didn't catch up, she would have to wait about half an hour for the next bus to arrive, jumped on the bus, opened her wallet and turned off her phone The remaining battery charge was low. This is in order to conserve the battery. And she went to meet her companion in a restaurant in the residential neighborhood. At the same moment, Colin's manager was opening the email he had already received from Colin, and when he downloaded the files, a message appeared indicating an error, which led to the corruption of six files during the electronic transfer process. The manager called Colin in the office, but the call relayed automatically on voicemail. He called on her cell phone but heard a familiar message saying the recipient couldn't receive calls. The manager emailed her hoping she was somehow there, but to no avail. Panic quickly spread that the report had to be delivered at a meeting in an hour, and that the other four district managers would be present at that meeting. questions: 1- What mistakes did Colin, and also her manager, make?? 2- Do you see that there are results of the failure in the electronic transfer of the six files? 3- What plan do you suggest Colin's manager do in an hour? 4- How can problems like this one be avoided in this scenario: (a) By Colin. (B) Through Colin Director. (c) through the company's policies?