Question: Five data entry operators work at the data processing department of the Birmingham Bank. Each day for 3 0 days, the number of defective records

Five data entry operators work at the data processing department of the Birmingham Bank. Each day for 30 days, the number of defective records in a sample of 350 records typed by these operators has been noted, as follows:
Sample No.
No. Defectives
Sample No.
No. Defectives
Sample No.
No. Defectives
1
6
11
5
21
17
2
4
12
4
22
11
3
20
13
15
23
5
4
11
14
4
24
8
5
12
15
10
25
14
6
8
16
9
26
9
7
11
17
12
27
15
8
10
18
5
28
5
9
5
19
17
29
12
10
12
20
16
30
3
Part 2
a) Establish 3sigma upper and lower control limits.
UCL Subscript p =
.055(enter your response as a number between 0 and1, rounded to three decimal places).
Part 3
LCL Subscript p =
.002(enter your response as a number between 0 and1, rounded to three decimal places).
Part 4
b) Why can the lower control limit not be a negative number?
A.
Since the upper control limit is positive.
B.
Since the percent of defective records cannot be a negative number.
Your answer is correct.C.
Since the percent of defective records is always a positive number.
D.
Since the upper control limit cannot be a negative number.
Part 5
c) The industry standard for the upper control limit is 0.10. What does this imply about Birmingham Bank's own standards?
The industry standard is
the standard at Birmingham Bank.

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