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Question 12 pts

What message is conveyed by the action stair steps?

Group of answer choices

Change works against the tendency of things to remain the same or get worse..

Push techniques are most effective in getting others to change.

People resist change.

Improved performance is a downhill battle.

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Question 22 pts

Change requires which two primary elements?

Group of answer choices

Synergy and entropy.

Rock and Roll.

Comfort and joy.

Will and Can.

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Question 32 pts

Which five of the following would normally provide "up-pressure" and help people through the change curve?

Group of answer choices

Competence

Mistakes

Arrogance

Coaching

Rewards

Comfort zone

Available resources

Equity

Embarassment

Fear

Failure

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Question 42 pts

Unless things change, they stay the same BUT will probably get worse due to which two factors?

Group of answer choices

Entropy and others striving to improve.

Planning and innovating.

Competition and motivation.

Innovation and others striving to improve.

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Question 52 pts

According to "Peaks and Valleys", how can you stay in the valley of life longer?

Group of answer choices

Practice gratitude and humility.

Build stairs to the next peak.

Purse truth and wisdom.

Rest and indulge in self-care.

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Question 62 pts

Motivation is a desire to _________________________.

Group of answer choices

Improve your current state.

Prevent personal entropy.

Alter your current state.

Set clear and healthy boundaries.

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Question 72 pts

How does equity motivate people to take action?

Group of answer choices

Meeting individual needs for power.

Perception that efforts are fairly rewarded.

Being rewarded for good behavior.

Providing individuals autonomy.

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Question 82 pts

Why should managers be conscientious and grateful when relying on internal motivation tactics?

Group of answer choices

Autonomous

Insatiable and glutonous

Individualized

Resource intensity

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Question 92 pts

What insight does the sea of life provide managers trying to influence or lead others towards organizational goals?

Group of answer choices

Be a shark when motivating others to get their work done.

Coach employees to eliminate "port" or responsibilities to focus on work.

Control the waves for your employees.

Stress in employees' personal "ports " or responsibilities may negatively impact job performance.

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Question 102 pts

What are 6 different ways to manage the multiple demands/responsibilities of the "ports" in your sea of life?

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Question 112 pts

What can help a company (or you) decide if an occurrence in the external environment is a threat or opportunity?

Group of answer choices

SWOT analysis

Synergy

Entropy

Mission statement

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Question 122 pts

Which of the following is NOT an advantage of secondary research?

Group of answer choices

Ease of accessiblity

Time to perform research

Opportunity to probe for greater depth of information

Autonomous/adaptable scheduling

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Question 132 pts

According to a SWOT analysis, "opportunities" can be found in what aspect of the managerial environment?

Group of answer choices

External relationships

Organizational Structure

Professional Development

Empowerment

Organizational Culture

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Question 142 pts

According to our class definition, in general, management is . . .

Group of answer choices

Accomplishing organizational, personal, and political goals.

Performing general functions efficiently in efforts to lose to the competition.

Achieving organizational goals with as few resources as possible to get the best results.

Less about building relationships with people and more about acquiring the appropriate technology.

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Question 152 pts

In management, why is priority given to effectiveness over efficiency?

Group of answer choices

Efficiency cannot be achieve without effectiveness.

Effective organizations are always more efficient.

Efficiency only matters after achieving effectiveness.

Effective organizations cannot be efficient.

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Question 162 pts

Which of the following are representative the 7M's of managements' resources? Check all that apply.

Group of answer choices

People

Techniques

Money

Products

Competition

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Question 172 pts

Why does a manager need to use multiple metrics to indicate organizational performance?

Group of answer choices

Quality measures take precedence to quantity measures.

Utilizing multiple measures consumes more resources than using a single metric.

Organizational success is complex, multi-dimensional, and dynamic.

Goal achievement depends on being S.M.A.R.T.

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Question 182 pts

According to the OMM, what is the "breakfast of champions"?

Group of answer choices

Oatmeal

Praise

Feedback

Reprimand

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Question 192 pts

The One-Minute Manager uses "one-minute" as a metaphor for management ________________.

Group of answer choices

Leadership moments of inspiration.

Efficiency in being effective.

Organization of resources.

Synergy through others.

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Question 202 pts

A responsible manager does what needs to be done, how and when it needs to be done, regardless of personal attitude in efforts to accomplish _____________.

Group of answer choices

Competitive entropy leading to decreases customer value and increased social justice.

the double bottom line.

Sustained profitable value exchange with society.

A dashboard of performance metrics.

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Question 212 pts

What determines the minimum level of responsibility a business has with respect to employees?

Group of answer choices

Intensity cause by the number of employees impacted

Free market

Company policies and practices

Employee talents

Employment laws

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Question 222 pts

When implementing a "low-cost business strategy", which port/external-relationship would be a priority for management?

Group of answer choices

Environmental advocates

Community members

Local regulation officials

Suppliers

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Question 232 pts

According to "Who Moved my Cheese", compared to mice, what about people creates a resistance to change? Select two that apply.

Group of answer choices

Excessive analysis.

Sense of smell

Trial and error efforts

Emotional attachment

Hairy bodies

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Question 242 pts

According to "Who Moved my Cheese", why is the fear of uncertainty in the "maze" better than a cheeseless situation?

Group of answer choices

Potential for cheese

Failure of trying

Starvation in the maze

Guaranteed new cheese

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Question 251 pts

Losing focus and/or energy while taking a test is best captured by which management term?

Group of answer choices

Synergy

Innovation

Entropy

Competition

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Question 261 pts

Why do managers try to create synergy through others?

Group of answer choices

Create innovative entropy.

Give one-minute praise and punishments to others.

Maximize output of others with efficient methods.

Delegate complicated tasks to others so managers have less work and worries.