Question: FLAG You are asked to create an action plan to improve patient wait time in an urgent care center. Which of the following would be

FLAG You are asked to create an action plan to improve patient wait time in an urgent care center. Which of the following would be the first step? oo . . . . . . .0 Send out a company-wide email announcing the outcomes. C Create a survey to assess patient feedback. Define the objective of reducing patient wait time by 20% within the first 6 months. Establish key performance indicators to set performance metrics

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