Question: focus on theFive Whys Method, a technique for exploring the cause-and-effect relationships underlying a particular problem. For this week's discussion, you are to identify a
focus on theFive Whys Method, a technique for exploring the cause-and-effect relationships underlying a particular problem.
For this week's discussion, you are to identify a real-world problem that an organization has faced. This could be anything from customer churn in a telecom company to supply chain inefficiencies in a manufacturing firm or even the spread of misinformation on a social media platform.
You might find this article helpful: https://www.tableau.com/learn/articles/root-cause-analysis
Once you've identified the problem, please address the following points in your discussion post:
- Problem Identification: Describe the problem in detail. What is the impact of this problem on the organization? Be sure to include a link to share with your classmates so they can read about the problem.
- Problem Reframing: Use the Five Whys Method to dig deeper into the problem. Why does this problem exist? And why is that the case? Continue asking "why" until you've uncovered the root cause of the issue. How does reframing the problem provide new insights?
- Role of Analytics: How could data analytics help address this problem? What kind of data might be useful? What analytical techniques could be applied?
Remember, the goal here is not just to identify and understand the problem but also to consider how we can use data analytics to drive decision-making and create value for the organization.
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