Focusing on behavior modification during a change process is essential. Employees need to clearly know what is expected of them and what will happen if these expectations are not met. The four important variables to consider during a change process: goal setting, training and development, performance appraisal, and reward systems. Choose one of the variables to analyze in your posting this week and answer the following questions:

1. How do you define the variable?
2. What role does the variable play in the performance management process?
3. How does it impact overall individual and group performance?
4. What are the ramifications if a business leader does not integrate the variable into the overall change process?