Following the communications plan (provided in Appendix 4), you will need to evaluate the management of truck drivers through the change management process. Develop a survey to gauge trucker opinion on the following ten dimensions of employee satisfaction: Goal A: Implement PDA/GPS usage (productivity function) on truck fleet in the first quarter of the 2012 financial year. Goal B: Implement one person/truck policy using automatic lift gates in the first quarter of the 2012 financial year. Achievement of these goals should increase net profit in the next financial year by $200,000 due to increased efficiencies and increased business. Goal A is essential to the business to ensure (in the following order of importance): 1. Most efficient use of resources to cover market needs. Management will look at more than the raw hours spent on job and consider all factors such as job difficulty, traffic conditions in order to optimise fleet usage. 2. Job performance measurement for training needs. 3. Recognition of outstanding performance (bonuses for exceeding targets; advancement/ leadership opportunities). Goal B is essential to the business to ensure