Question: For the business that you work for, or a sample business that you have chosen, research the needs and expectations of your customers as well

For the business that you work for, or a sample

For the business that you work for, or a sample business that you have chosen, research the needs and expectations of your customers as well as any industry standards. Then, based on your research, choose three (3) different areas of the business and create two (2) customer service policies and procedures for each of your chosen area of business. Write your answers in the table provided below. Areas of business Customer service policies and procedures

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