For the first question, please discuss what you see as the $2-3$ core issues at the heart of the conflict within the call$-$center team. As part of your answer, please reflect on the extent to which you see the cross$-$cultural issues on the team as driven by structural $($i$.$e$.,$ the team$$s design, goals, etc.$)$ versus interpersonal in nature $($i$.$e$.,$ difficulties of working across cultures$).$ You don$$t have to choose one or the other $($it$$s likely a little of both$),$ but I want you to make offer an analysis that illustrates how you$$re processing the situation described in the case.