Question: For the scenario outlined below, suggest 2 observable phenomena that you would recommend including in an observation research study. Explain why you think that would

For the scenario outlined below, suggest 2 observable phenomena that you would recommend including in an observation research study. Explain why you think that would be appropriate for the situation and detail how you would observe and record the phenomena. Scenario: Tim Hortons is thinking about adding an express lane to several of their drive-throughs, but they are unsure of how long current wait times are and where the bottlenecks in the drive-through area might be. Observable phenomena: Why is this appropriate/helpful? How will you observe and record the phenomena? Observable phenomena: Why is this appropriate/helpful?How will you observe and record the phenomena? need answer asap.

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