For this assignment you will analyze a quality issue, as an operations manager, utilizing the DMAIC process and applying appropriate lean and six sigma tools. Please also use additional outside research to answer the following questions:

$1.$ what processes the community college use to measure quality?

$2.$ Was there standardization of processes to ensure consistency and reduce variation?

$3.$ Define the current state of quality for the college, and what the future state should look like.

$4.$ Discuss recommendations the community college can use to achieve higher quality standards, reduce waste, and ensure consistent processes and procedures. Ensure that your recommendations include lean and Six Sigma tools and techniques to measure and analyze this data going forward.

$5.$ Discuss how these recommendations will address the improvement and control steps of the process going forward for the college.

$6.$ Discuss also, how as an operations manager seeking to improve team quality, you might utilize feedback from your team. How would you include your team in this decision$-$making process, and what would that process be like?