For this assignment, you will be putting together the knowledge that you gained through the first 3 phases and incorporating multiculturalism and ethical communications topics. In an APA-style paper of 7 pages, revise your work from Phases 1-3, and then provide a detailed response for the new Phase 4 questions. Your draft should include the following:

• Your experience using SOLER (Phase 1)
• Your experience using the "You feel...because..." formula (Phase 2)
• The strengths and weaknesses of communication that allow for change focused-conversations (Phase 3)

Phase 4 Content

• What is multiculturalism, and why is it important to understand cultural issues for effective, efficient, and ethical communications in a workplace setting?
• What are some potential barriers to communication, and how can they be addressed by managers and leaders in a workplace setting?