Question: For this discussion, you will use information from your assigned readings, the self-paced tutorial and leaders in your organization. Discuss the following: How are quality
For this discussion, you will use information from your assigned readings, the self-paced tutorial and leaders in your organization. Discuss the following:
- How are quality outcomes measured in your organization? Describe the process of data collection, variance investigations, changes in protocols and service delivery, the implementation process, and post-implementation monitoring. Include personnel involved in each step of the process.
- Give an example of a continuous improvement project that occurred in your work area. What worked well? What did not work well? How could the process be improved?
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Quality outcomes in organizations are often measured through a combination of quantitative metrics such as performance indicators and key performance indicators KPIs and qualitative assessments such a... View full answer
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