Question: For this particular team challenge, I hand the students two identical sheets of paper that have Ts scattered across the paper. I ask them to
For this particular team challenge, I hand the students two identical sheets of paper that have Ts scattered across the paper. I ask them to take the first sheet and without using a pencil, or other device to mark the Ts, count the number of Ts on the page, then they record their answer in the upper right corner of the page. Once done, I have them all take the second sheet of Ts and this time to look at the sheet and circle the Ts that are closest together, into smaller clusters around the page. Then they count the Ts in each cluster and add the totals of all clusters together, then record the score in the corner. What we see on the first sheet is a wide range of numbers from 150 to nearly 500, with only one or two students giving the same answer as another. On the second sheet, the range is smaller, from about 200 to 250. At least half of the group gets the right answer of 236. I then ask the group why the difference between the two pages. The answer is obvious. The first time, there was no system, no analysis, it was just a count. On the second sheet, they analyzed it, broke it down, and added the sum of the parts. It's much the same way when identifying the tasks of a worker. For example, in automotive, there are 350 tasks of the typical mechanic. If I were to ask 100 mechanics what they do on the job, I would get 100 different answers. The older more experienced ones will have fewer since they leave out some of the very basic skills they learned early on. Others will have much more because they aren't sure how to differentiate tasks ( when I change a tire, I park the car, set the brake, set the jack, loosen the lugs, raise the jack, remove the lugs, remove the tire, replace the tire, replace the lugs, tighten the lugs, lower the car, and put away the jack) That is one task, made up of several steps. By clustering, we can break the job down into duties and tasks, so we can inventory everything the worker needs to know. ASE has identified 8 duties that are broken down in the automotive field. What did you take from this exercise?
Step by Step Solution
There are 3 Steps involved in it
Get step-by-step solutions from verified subject matter experts
