For this question, please select Customer A or Customer B and answer the following questions$6$ points $-$ what are $3$ or more ways you could successfully make contact with this person?$6$ points $-$ list a minimum of $5$ effective questions you could ask to properly qualify this customer as a viable sales opportunity?$2$ points $-$ what are $2$ or more objections you would be wise to prepare for before speaking with this customer?$2$ points $-$ what are $2$ or more activities you could do to increase the likelihood of retaining this customer and their account?$+++++++++++++++$CUSTOMER A: Operations Manager in Manufacturing Demographic Information: $-$ Age: $30-55-$ Gender: Male$/$Female $-$ Education: Technical degree or relevant certifications $-$ Industry: Automotive manufacturing plant Preferences: $-$ Values efficiency, productivity, and lean manufacturing principles. $-$ Seeks solutions to reduce downtime and optimize production processes. $-$ Prefers vendors who offer reliable equipment, maintenance services, and training programs. Potential Pain Points: $-$ Struggles with equipment breakdowns and maintenance costs. $-$ Concerns about meeting production quotas and quality standards. $-$ Needs assistance with implementing Industry $4\mathrm{.}0$ technologies for automation and predictive maintenance. CUSTOMER B: Human Resources Director at a Corporate Firm Demographic Information: $-$ Age: $30-50-$ Gender: Male$/$Female $-$ Education: Bachelor's degree or higher in HR or related field $-$ Industry: Financial services, consulting, or technology Preferences: $-$ Values employee engagement, talent development, and diversity initiatives. $-$ Seeks HR solutions to streamline recruitment, onboarding, and performance management. $-$ Prefers vendors who offer customizable HR software, compliance support, and training resources. Potential Pain Points: $-$ Struggles with attracting and retaining top talent in a competitive market. $-$ Concerns about compliance with labor laws and regulations. $-$ Needs assistance with succession planning, leadership development, and remote workforce management.