Question: For this question, we return to Pat s , one of the Philadelphia cheesesteak restaurants mentioned in Problem Set # 8 about market share analysis.

For this question, we return to Pats, one of the Philadelphia cheesesteak restaurants mentioned in
Problem Set #8 about market share analysis. Cheesesteak service at Pats is limited to a single
walk-up window: as a customer, you get into a single-file line and, upon reaching the service
window, you order your sandwich, pay for it, receive it, and leave.1 Suppose, on average, that
48 customers arrive per hour, while the average service time per customer is 40 seconds. Assume
that the single-channel (M/M/1) queueing model is appropriate for this scenario.

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