For this week's assignment, you are asked to write report based on data you received to test a hypotheses. You can find the Excel file Call Center in the corresponding week. You are to review and interpret the data and decide whether or not the null hypotheses should be rejected with 500words only (minimum 500-max 550 without counting references). Two scholarly sources are required. (How effectively, not lengthy yet pointless, you are incorporating data and sources into your written part is the main focus of grading. Rationale should be solid, evidence proved, and smooth in transitioning.)

Task: Call centers typically have high turnover. The director of human resources for a large bank has compiled data on about 70 former employees at one of the bank's call centers in the Excel file Call Center Data. In writing an article about call center working conditions, a reporter has claimed that the average tenure is no more than two years. Formulate and test a hypothesis using these data to determine if this claim can be disputed.

It would be helpful to recall the two articles (Trasorras, Weinstein & Abratt (2009); Taylor (2001) provided in reading material section.

Do not add your report to the supplied data sheet - create new document in the APAformat for your submission. You will submit doc or docx files.

Submit your report in the designated area and be mindful of the deadline.

1 Call Center Data 2 Male = 1 Yes = 1 Yes = 1 3 Female = 0 No = 0 No = 0 4 Gender:arting Age rior Call Center Experience College Degree th of Service (years) 5 0 18 0 0 7.02 6 1 18 1 0 3.47 7 0 19 0 0 2.07 8 0 19 0 0 1.78 9 0 19 0 0 4.42 10 0 19 0 0 3.29 11 0 19 1 0 3.05 12 1 19 1 0 0.49 13 1 19 1 0 0.61 14 1 19 0 0 3.12 15 0 20 0 0 2.95 16 0 20 1 0 2.15 17 0 20 0 0 4.03 18 1 20 0 0 3.53 19 1 20 0 0 2.47 20 0 21 0 0 2.15 21 1 21 3.27 22 1 21 1.10 K Call Center O o O o Activate Windows Go to Settings to activate Windows. Pano Yaz Tipi Hizalama Sayi Stiller Hcreler Dzenleme A1 fi Call Center Data A B C D E F G H | 1 0 1 ooo 0 0 0 0 0 0 22 23 24 25 26 27 28 29 30 31 0 0 1 1 1 1 0 1 0 0 0 1 0 0 1 1 0 1 32 1 1 1 21 21 22 22 23 23 23 23 23 23 24 24 24 25 25 25 25 26 26 26 26 26 27 0 0 33 34 35 36 0 1 1 1 1.10 1.78 1.94 2.91 3.02 2.53 1.84 2.88 2.20 1.44 2.53 1.41 1.08 0.98 0.63 1.30 2.13 2.30 2.05 2.13 2.12 2.16 2.04 0 0 1 1 0 1 1 37 38 39 40 1 0 0 0 1 0 1 1 1 1 1 0 1 41 1 42 1 1 1 1 1 43 44 K Call Center o o Activate Windows Go to Settings to activate Windows. 1 0 0 Hazr O %150 - LU A1 Call Center Data F A B C D E G H 1 O o 43 44 45 46 47 1 0 0 1 0 0 26 27 28 28 29 30 30 30 31 1 0 0 1 1 1 0 48 0 0 49 1 1 1 50 51 0 0 0 0 0 0 0 0 1 0 0 1 0 52 31 53 0 54 55 56 57 58 59 60 0 1 0 1 1 2.16 2.04 1.70 2.11 1.75 2.15 2.12 0.37 1.95 1.02 1.26 1.04 1.64 1.75 1.71 1.29 1.48 1.31 1.46 1.88 1.16 1.16 1.05 1 1 0 1 31 31 32 32 32 33 34 34 34 34 36 39 39 1 0 1 0 0 1 0 0 1 0 0 61 1 0 62 1 0 1 63 1 0 0 0 1 0 0 64 65 O Activate Windows Go to Settings to activate Windows, 1 A1 fic Call Center Data A B D E F 0 61 62 63 1 1 1 0 OO 0 1 0 1 0 64 65 0 0 66 1 0 0 67 0 0 34 34 36 39 39 39 40 40 41 43 43 45 47 50 1.46 1.88 1.16 1.16 1.05 0.96 1.24 0.81 0.87 0.99 0.76 0.32 0.35 0.57 0 1 68 69 70 71 72 73 74 75 76 77 1 0 1 1 1 0 1 1 O O O O O 0 0 0 0 0 1 0 1 Call Center Data 2 Male = 1 Yes = 1 Yes = 1 3 Female = 0 No = 0 No = 0 4 Gender:arting Age rior Call Center Experience College Degree th of Service (years) 5 0 18 0 0 7.02 6 1 18 1 0 3.47 7 0 19 0 0 2.07 8 0 19 0 0 1.78 9 0 19 0 0 4.42 10 0 19 0 0 3.29 11 0 19 1 0 3.05 12 1 19 1 0 0.49 13 1 19 1 0 0.61 14 1 19 0 0 3.12 15 0 20 0 0 2.95 16 0 20 1 0 2.15 17 0 20 0 0 4.03 18 1 20 0 0 3.53 19 1 20 0 0 2.47 20 0 21 0 0 2.15 21 1 21 3.27 22 1 21 1.10 K Call Center O o O o Activate Windows Go to Settings to activate Windows. Pano Yaz Tipi Hizalama Sayi Stiller Hcreler Dzenleme A1 fi Call Center Data A B C D E F G H | 1 0 1 ooo 0 0 0 0 0 0 22 23 24 25 26 27 28 29 30 31 0 0 1 1 1 1 0 1 0 0 0 1 0 0 1 1 0 1 32 1 1 1 21 21 22 22 23 23 23 23 23 23 24 24 24 25 25 25 25 26 26 26 26 26 27 0 0 33 34 35 36 0 1 1 1 1.10 1.78 1.94 2.91 3.02 2.53 1.84 2.88 2.20 1.44 2.53 1.41 1.08 0.98 0.63 1.30 2.13 2.30 2.05 2.13 2.12 2.16 2.04 0 0 1 1 0 1 1 37 38 39 40 1 0 0 0 1 0 1 1 1 1 1 0 1 41 1 42 1 1 1 1 1 43 44 K Call Center o o Activate Windows Go to Settings to activate Windows. 1 0 0 Hazr O %150 - LU A1 Call Center Data F A B C D E G H 1 O o 43 44 45 46 47 1 0 0 1 0 0 26 27 28 28 29 30 30 30 31 1 0 0 1 1 1 0 48 0 0 49 1 1 1 50 51 0 0 0 0 0 0 0 0 1 0 0 1 0 52 31 53 0 54 55 56 57 58 59 60 0 1 0 1 1 2.16 2.04 1.70 2.11 1.75 2.15 2.12 0.37 1.95 1.02 1.26 1.04 1.64 1.75 1.71 1.29 1.48 1.31 1.46 1.88 1.16 1.16 1.05 1 1 0 1 31 31 32 32 32 33 34 34 34 34 36 39 39 1 0 1 0 0 1 0 0 1 0 0 61 1 0 62 1 0 1 63 1 0 0 0 1 0 0 64 65 O Activate Windows Go to Settings to activate Windows, 1 A1 fic Call Center Data A B D E F 0 61 62 63 1 1 1 0 OO 0 1 0 1 0 64 65 0 0 66 1 0 0 67 0 0 34 34 36 39 39 39 40 40 41 43 43 45 47 50 1.46 1.88 1.16 1.16 1.05 0.96 1.24 0.81 0.87 0.99 0.76 0.32 0.35 0.57 0 1 68 69 70 71 72 73 74 75 76 77 1 0 1 1 1 0 1 1 O O O O O 0 0 0 0 0 1 0