Question: For your initial discussion post, describe two experiences - one where you experienced excellent customer service and another where you experienced poor customer service (

For your initial discussion post, describe two experiences- one where you experienced excellent
customer service and another where you experienced poor customer service (it doesn't have to be
healthcare related). Discuss what specific actions, efforts, and interactions made each situation an
excellent or poor experience. How did these experiences make you feel about yourself and the
organization that provided the customer service? Lastly, did either of these experiences influence
you continuing being a customer at the place of business? Why or why not?
For your initial discussion post, describe two experiences- one where you

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