1. "Forming, storming, norming, and performing" are terms that describe:

   1. Process variation reduction and improvement phases.

   2. Brainstorming process steps.

   3. Stages of team growth.

   4. Root cause identification and corrective action.

2. To handle conflict a key skill or behavior to practice would be:

   1. Dealing with the conflict immediately

   2. Practicing identifying assumptions

   3. Keeping team issues within the team

   4. All of the above

3. T/F Healthy and constructive conflict is a component of high-functioning teams.

4. True
5. False

1. 4. Which of the following is the leadership behavior that leans more towards Team-Oriented Leadership?

   1. Suggests

   2. Sells

   3. Delegates

   4. Consult

1. 5. Which stage are teams most likely to fail?

   1. Forming

   2. Storming

   3. Norming

   4. Performing