Formula: The bottleneck is an activity or resource that limits (takes max time) or constrains the output of a process. Capacity = Availability/Time at Bottleneck Herb Jones, the manager of the local branch of the state Department of Motor Vehicles, is attempting to analyze the driver's license renewal operation. He has completed the data collection and has the following information. State Automobile License-Renewals Process Times Step Average Time to Perform (seconds) 1. Review renewal application for correctness 30 2. Process and record payment 20 3. Check file for violations and restrictions 30 4. Conduct eye test 40 5. Photograph applicant 25 6. Issue temporary license 45 He found that each step was assigned to a different person. There is one person doing each step and each person does only one step. Each application is a separate request using the sequence of steps shown above. a) What is the maximum number of applications per hour that can be handled by the present process? b) How many applications can be processed per hour if a second clerk is added to "issue temporary licenses"? c) Keeping the second clerk issuing temporary licenses, how many applications can be processed per hour if another clerk