Question: Four comprehensive CRM models that are introduced in Chapter 1 include:Group of answer choicesIDAC model, CRM value chain, six - process model, SCHEMA modelIDIC model,

Four comprehensive CRM models that are introduced in Chapter 1 include:Group of answer choicesIDAC model, CRM value chain, six-process model, SCHEMA modelIDIC model, CRM value chain, six-process model, SCHEMA modelIDAC model, CRM value chain, five-process model, SCHEMA modelIDIC model, CRM value chain, five-process model, SCHEMA model

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