Question: frastructure that supports total quality does NOT include: Documented procedures for all key processes. Adapting to and negotiating with the localonnion ( if the firm's

frastructure that supports total quality does NOT include:
Documented procedures for all key processes.
Adapting to and negotiating with the localonnion (if the firm's employees are union members).
An organizational structure that facilitates cross-functional communication.
An awards and recognition program designed to reward total quality activity and behavior.
Reorganization of firm structure to fit total quality requirements
frastructure that supports total quality does NOT include: Documented procedures for

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