Question: Frederic Taylor applied the scientific method to management. In many cases, this meant measuring a process to determine its optimal possible output. How could measurements

Frederic Taylor applied the scientific method to management. In many cases, this meant measuring a process to determine its optimal possible output.

How could measurements be used to manage a process?

Examples might include allowing a certain amount of time for a phone call or a project deadline.

How can the results be optimal, based on the measurement used?

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