Question: Friday Class - Final Exam 5 / 1 / 2 0 2 4 Q ) Mohammed Soliman Question 5 7 of 8 2 Organizations like
Friday Class Final Exam
Q Mohammed Soliman
Question of
Organizations like Royal Dutch Shell and the US Army have gone through major change
efforts and learned several things that helped facilitate their changes, including
A calm people by explaining the status quo is okay, we're just making incremental
improvements
B keep the change effort at top management level to avoid employee resistance
C create an urgency for the change by setting challenging goals or straightforward
communication
D explaining how the executives are also suffering and feel the pain of the employees
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