Question: From a customer service perspective, which answer is true about social media? From a customer service perspective, which answer is true about social media? It

From a customer service perspective, which answer is true about social media?
From a customer service perspective, which answer is true about social media?
It always leaves a negative impact on the company's image since employees discuss their job, talk about issues, and vent their frustrations.
It provides a wealth of opportunity for companies that want to share their message about products and services with the world.
It is currently the least preferred medium of marketing for companies.
It is considered to be the most expensive means of getting information out.

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