Question: From a traditional managerial perspective, interaction with the public should maximize the values of efficiency, economy, and effectiveness. The overwhelming tendency of this perspective is

From a traditional managerial perspective, interaction with the public should maximize the values of efficiency, economy, and effectiveness. The overwhelming tendency of this perspective is

,

therefore, to

.

the client by turning him or her into a "case."

.

Promote

.

Depersonalise

.

Authorise

.

Empower

From a traditional managerial perspective, interaction with the public should maximize

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