Question: From BAT case Putting Tech Support on the Fast Track for MARTIN A . LARIVIERE please answer these questions: 1 . What is the current

From BAT case Putting Tech Support on the Fast Track for MARTIN A. LARIVIERE please answer these questions: 1. What is the current performance of BOP! Team 1? How long is the average customer waiting? How busy are the teams technicians? How many technicians wo

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