Question: [ From in - class discussion ] With regard to the way customer value is defined in this course, which of the following statements is

[ From in-class discussion ] With regard to the way customer "value" is defined in this course, which of the following statements is FALSE:
Providers (companies) can never be the arbiters (judge) of value.
Value is a concept that exists in the mind of customer.
A solution offers value to the extent that it meets expectations with respect to executing a job.
A solution's features/capabilities always define the value that customers want.
 [ From in-class discussion ] With regard to the way customer

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