From the Cutting Commissaries IMA Case Study pdf located in Course Hero

Not sure what the correct metric to use would be...

For Q3 - Would the metric be sales/appropriation?

For Q4 - Would the metric be sales/eligible customers?

Question 3.Suppose the DoD chooses Option 2. What metric would capture the idea that stores providing greater benefit per appropriation dollar are more important. Using this metric, rank the stores. Which stores are cut? How many active duty service members and dependents lose the shopping benefit? How many total eligible members (active duty service members and dependents plus retirees and dependents) lose the shopping benefit?

Question 4.Suppose the DoD chooses Option 2. What metric would capture the idea that stores providing greater benefit per potential customer (active duty and dependents) are more important. Using this metric, rank the stores. Which stores are cut? How many active duty service members and dependents lose the shopping benefit? How many total eligible members (active duty service members and dependents plus retirees and dependents) lose the shopping benefit?