Question: From time-to-time, outside testing services are used when The Beerstore's testing center is overloaded. Jody, the Operations Manager, must make a decision on which of

From time-to-time, outside testing services are used when The Beerstore's testing center is overloaded. Jody, the Operations Manager, must make a decision on which of two testing centers is a better deal. Center 1 charges a flat fee of $2,000 plus $600 for every hour of testing done. Center 2 charges a much higher flat fee of $10,000, but only charges $20 for every hour of testing done. Jody has estimated that when outside testing services must be used, the testing center is overloaded, on average, by about 15 hours, give or take 4 hours. In general, Jody attempts to keep outside testing to a minimum and needs to decide on which outside service to go with. Help Jody understand the two plans, specifically, the trade-offs and risks involved (HINT: A cost/volume break-even analysis would be a good idea including a graph).

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