Full Job Description

The Processing Specialist IV position performs moderately complex control processes with minimal Supervision. The focus of the position is to perform the day to day functions of deposit/transmission reconciliation and balancing, as well as the research/resolution of non-conforming images. Acts as a back-up to the Lead in their absence.

Processing Specialist IV has expert level knowledge in Data Entry or Operator functions or a combination of both. Can perform functions associated with Processing Specialist I, II & III in Data Entry and Operator roles

Data Entry: Handles advanced back-end functions including rejects, reconciliation and balancing of deposits, file creation and transmissions. Follows complex balancing instructions and uses independent thinking to make data driven decisions. Communicates with clients regarding work in progress or completed work to ensure satisfaction and efficient, effective solutions.

Operator: Multifunctional role with the ability to work on various opening/scanning machines.

Act as a backup to Lead when they are not available for work assignment, delegation, questions and team management Maintain and execute control processes to ensure all client work is deposited and transmitted Perform QC checks to assure quality and process adherence

Basic Qualifications:

Education and Experience: High School 5 years of experience

Good hand/eye coordination

o Detail oriented and quality conscious

o Comfortable working in a fast-paced, deadline-oriented environment

o Flexible schedule, possibly including weekends, holidays, overtime and/or off shifts

o Team player with good interpersonal skills o Ability to work well independently and with others

o Ability to adapt to change and learn new processes as the business evolves

o Must meet the Deluxe established standard minimums for productivity and accuracy

Preferred Qualifications:

Education and Experience: HS/GED and 5 years work experience.

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