Gareth, Sarah and James all attend the same Day Program. Once a month for the past two years, the Day Program group have been attending a musical theatre performance during the day. The amateur theatre group recently cancelled the matinee performances and only have shows at night. The young people are disappointed that they can no longer go to the theatre as part of their Day Program and have expressed their views to staff at the Day Program but no replacement activity has been arranged. As their support worker at their group home, they have complained to you. What outcome/s are you trying to achieve