Question: Geigle and Bailey ( 2 0 0 1 ) argued that change communication is most likely to be effective if change managers _ _ _

Geigle and Bailey (2001) argued that change communication is most likely to be effective if change managers ___.
Multiple choice question.
act as reporters
act as sense-makers
assume that employees have similar emotional reactions to change
assume that emotions are produced and contained within a firm

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