Question: General Guidance < 2 4 hours < 2 4 hoursSystem Impaired < 1 2 hours < 1 2 hoursProduction System Impaired < 4 hours <

General Guidance<24 hours<24 hoursSystem Impaired<12 hours<12 hoursProduction System Impaired<4 hours<4 hoursProduction System Down<1 hour<1 hourBusiness-Critical System DownN/A<15 minutesWhich factors were important in making your decisions? Rate the importance of each type of information below.Question 1 of 8Pressure from the Amazon Customer AccountManager to solve the issue

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