Question: George had a bad experience at Chipotle during lunch on Friday. He went back to class and told all his classmates about this experience, and

George had a bad experience at Chipotle during lunch on Friday. He went back to class and told all his classmates about this experience, and many of them said they would never go back to that Chipotle. Which type of communication is this an example of? word-of-mouth fwo-step flow negative multislep now indirect

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