Question: George is a hard - working administrative assistant. He has a low attention to detail and sometimes handles customer's calls unprofessionally. However, he never misses
George is a hardworking administrative assistant. He has a low attention to detail and sometimes handles customer's calls unprofessionally. However, he never misses a day of work and is always on time. As a result, George's manager rates him positively on many aspects of his performance. This is an example of which perceptual error on the part of the manager?
Recency effects
Contrast effects
Central Tendency
Leniency
Step by Step Solution
There are 3 Steps involved in it
1 Expert Approved Answer
Step: 1 Unlock
Question Has Been Solved by an Expert!
Get step-by-step solutions from verified subject matter experts
Step: 2 Unlock
Step: 3 Unlock
