Gilderstand wildt is Ifidlingeiffelit (will a focus off Doull efficiency allu effectiveness willi eAdiliples) -Understand and explain (with examples) the four functions of management- planning, organizing, leading, and controlling The three different levels of managers and what are their responsibilities -Understand the three different categories of roles as suggested by Mintzberg (each with its sub-types) that managers may take to accomplish the four functions, with examples of each type of roles. You should be able to identify the different types of roles in examples. -Understand what type of skills (technical, conceptual, human, etc.) do companies looks for in managers and what is the relative importance of different skills at different levels of management. -Awareness of the top mistakes that managers make in their jobs, with examples An understanding of how individuals' perception of their job changes with time (at the beginning, after 6 months, after a year) when they are promoted to a management position. -How can companies achieve competitive advantage through people