Question: Gillian has been working on a project team with you for six months now. She has excellent technical skills, and a warm friendly manner with

Gillian has been working on a project team with you for six months now. She has excellent technical skills, and a warm friendly manner with the clients. However, she is causing some problems within the project team because of her thoughtless remarks and her careless attitude towards cleaning up after herself. Yesterday when Paul said something to Gillian about not having returned several materials to their place, she rolled her eyes and responded, "Tell someone that cares!" Paul got very upset with her and said "You are always so inconsiderate of the rest of us that I hate working with you. You should quit". Identify two rules of supportive communication that has Paul broken here? (2 marks)

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