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It is important for any business or industry to be aware about the possibility of danger, that may occur during business operations or non-business operations. That need to be acknowledged and prepared for, incase of emergency or crisis. The business industry that is well known for having many security procedures and methods, are still evaluating more possibilities to prepare for an unexpected crisis. A business industry that knows this well, includes the Commercial Airport/ Aviation (Air Travel). In 2010 a volcano in Iceland known as Eyjafjallajkull (north of Skgar and west of Mrdalsjkull), erupted three times that caused many disruptions in air travel. As well as many concerns for safety and preparation if this event should occur again. Many flights were delayed that kept passengers stranded in parts of Europe, and other areas of the world. That made it difficult for passengers to return home. However, the consideration of a crisis like this, a volcanic eruption during a passenger filled flight, was a situation that needed attention. By the time the volcanic eruptions ended (three months later), a crisis management plan for the safety of the crew and passengers was being developed. Although this seems like something out of a movie, it was crucial to the business industry world of air travel. Since no contingency plan or preparation was ever developed before. This is important not only to the business, but also to passengers as awareness developed. Many active volcanic mountains were analyzed thoroughly, to possibly predict when they would erupt. This is important when considering air travel for safety, since the effect of a volcanic eruption would first impact the air. With a toxic and heated gas of haze in the air interfering the pilots view, panic on board the plan due to the danger, molten rock and lava being thrown and spewing out, earthquakes surrounding the entire area, and of course the most important consideration. Where to safely land the aircraft? All are important considerations when developing a crisis management plan for this type of crisis event. This important since there are many active volcanos across the world and predicting when they are ready to erupt, is important for both people in the air and on the ground. Due to the destructive force/ impact volcanic activity can have, its important to develop a crisis management plan to help prepare for this type of crisis to saves as many lives as possible.

In case a crisis like this were to occur, a volcanic eruption during a passenger flight. Although developing a crisis management plan to counter act this crisis has been made, in a perfect world, everything is always expected to go as planned. Not really. Since many safety and security specialist, as well as emergency flight experts, have analyzed this type of situation. A contingency plan is just as vital to the planning of a crisis, as any other part of the plan. In case this crisis was to occur, and the dangers have been avoided or survived. The possibility of having a safe place to land is easier said than actually done. Usually, it would result in a re-route or new flight path, that the pilots may not have the resources for. Such as having to extend the flight path to a safe landing zone, further away from the crisis or the designated landing zone. Which would require the aircraft to need more kerosene fuel, possibly delivered by another emergency aircraft. If the aircraft were to crash or land in an unsafe area, instead of avoiding the danger. The pilots and crew have specialized training to help prepare for this event, and make it known to emergency searchers and aircrafts. This is most beneficial to the to the company, to protect their crew and passengers. As well as to maintain business with other businesses, who would specialize in emergency activities that would help contribute to the preparation of this event. Some of the other businesses may include privately owned (security or flight specialist), while others may include some government agencies or branches. Either way, in a crisis like a volcanic eruption that would affect a passenger flight, help from both will not be turned away.

When developing a crisis management plan, an important element to consider that is critical to the overall planning, is the training. The crew would need a proper educational awareness of the type of situation, as well as training of how to respond and make decisions during the crisis. Although training for a crisis like this to happen is difficult, as not all situations are the same. In preparing for an unexpected crisis, some basic training can make the difference in outcomes. As well as training to respond to the crisis, when having to work under pressure.