Question: Give me answer It is defined as how much a product or service is worth to the guest. It refers to the tangible and intangible

Give me answer

It is defined as how much a product or service is worth to the guest. It refers to the tangible and intangible financial and nonfinancial costs that a guest has incurred during the experience of products and Services. It is defined as the difference between the quality the guest expects and the quality the guest gets

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